Privacy Policy

Your privacy is fundamental to how we build and operate Bitgit. This policy explains how we collect, use, and protect your information.

Last updated: December 2024

End-to-End Encryption

Your code and collaboration data is encrypted in transit and at rest using enterprise-grade encryption.

Zero Knowledge

We cannot access your code content. Our zero-knowledge architecture ensures only you can see your data.

SOC 2 Compliant

We meet the highest standards for security, availability, and confidentiality.

Information We Collect

Account Information

When you create a Bitgit account, we collect basic information such as your name, email address, and company name. This information is necessary to provide our services and communicate with you.

Usage Data

We collect information about how you use Bitgit, including feature usage, session duration, and performance metrics. This helps us improve our service and provide better support.

Code Metadata

We collect metadata about your repositories (names, collaborators, branch information) but never the actual content of your code. Your source code remains private and encrypted.

How We Use Your Information

  • Provide and maintain the Bitgit service
  • Enable real-time collaboration features
  • Communicate with you about service updates and support
  • Improve our product and develop new features
  • Ensure security and prevent abuse

Data Security

We implement industry-leading security measures to protect your data:

  • • End-to-end encryption for all data in transit and at rest
  • • Zero-knowledge architecture - we cannot access your code content
  • • SOC 2 Type II certification with annual audits
  • • Regular security assessments and penetration testing
  • • Comprehensive access controls and audit logging

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

  • • With your explicit consent
  • • To comply with legal obligations or valid legal requests
  • • To protect our rights, property, or safety, or that of our users
  • • With service providers who assist in operating our service (under strict confidentiality agreements)

Your Rights and Choices

You have the following rights regarding your personal information:

  • • Access and review your personal information
  • • Correct inaccurate or incomplete information
  • • Delete your account and associated data
  • • Export your data in a portable format
  • • Object to certain processing activities

To exercise these rights, please contact us at privacy@bitscaled.tech.

Data Retention

We retain your information only as long as necessary to provide our services and fulfill our legal obligations:

  • • Account information: Until you delete your account
  • • Usage data: 2 years for analytics and service improvement
  • • Support communications: 3 years for quality assurance
  • • Security logs: 1 year for incident response and compliance

International Data Transfers

Your information may be processed in countries other than your own. We ensure that any international transfers comply with applicable data protection laws and include appropriate safeguards to protect your information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of Bitgit after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Email: privacy@bitscaled.tech

Address: Bitscaled LLC, 123 Market Street, Suite 400, San Francisco, CA 94105

Phone: 1-800-BITGIT (1-800-248-4448)